Shipping Policy

Shipping Policy – Bouncy Boo Kids Toy Store

Thank you for shopping with Bouncy boo — your trusted online destination for fun and safe kids’ toys and games!
We are committed to delivering high-quality kids toys quickly, securely, and affordably right to your doorstep.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive a shipping confirmation email with tracking details once your order is dispatched.
  • During busy seasons or promotional sales, processing times may be slightly extended.

We appreciate your patience as we prepare your educational toys and kids products with care.

Shipping Rates and Delivery Estimates

At Bouncy Boo, we offer nationwide shipping across India and international delivery options through trusted courier partners.

  • Shipping charges are calculated and displayed at checkout based on your location and order size.

Estimated Delivery Times

  • Hyderabad & Nearby Areas: 2–5 business days
  • Rest of India: 4–8 business days
  • International Orders: 7–15 business days

Note: Delivery timelines are estimates and may vary due to courier delays, weather conditions, customs clearance, or unforeseen circumstances.

Estimated Delivery Times:

Please note that delivery times are estimates and may vary due to carrier delays, customs inspections, or unforeseen events.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery in real time.

If you do not receive tracking details within 5 business days, please contact us at bouncyboo.ind@gmail.com.

Shipping Delays and Lost Packages

While we partner with reliable logistics providers, delays can occasionally occur due to:

  • Weather conditions
  • High shipping volumes
  • Customs processing (for international orders)

If your order has not arrived within the estimated timeframe, please email us at bouncyboo.ind@gmail.com. We will assist you in tracking your order and ensuring it reaches you safely.

Incorrect Address Policy

Please ensure your shipping address is accurate and complete at checkout.

  • Orders shipped to incorrect addresses may be returned to us.
  • In such cases, reshipping charges may apply.

Bouncy Boo is not responsible for delivery issues caused by incorrect or incomplete address details.

Damaged, Defective or Missing Items

We take great care in packaging every product. However, if your order arrives:

  • Damaged
  • Defective
  • Missing items

Please contact us within 7 days of delivery at contact@bouncyboo.in with:

  • Your order number
  • Clear photos of the issue

We will arrange a replacement or refund as per our Refund Policy, ensuring a smooth and hassle-free experience.

Contact Us

For questions regarding shipping, delivery times, kids toy orders or special requests, please feel free to reach out: contact@bouncyboo.in

Shipping

Do You Ship Worldwide?

Yes, we ship worldwide. Please note international delivery times will vary depending on location and may attract import costs if outside the India.

My Order Has Not Arrived. What Do I Do?

Don’t worry, we record and track every parcel we send. If your order has not arrived, please send us an email with your order number, and we will find your package’s whereabouts.

When Will I Know When My Order Has Been Dispatched?

Once you place your order, you will receive an email confirming that we have received your order and are working on it. You will then receive another email when we’ve shipped your order.

Can I Collect My Order?

Of couse! If you wish to collect your order from our store please visit Bouncy Boo Kids Toys Store in Hyderabad